BILLING FOR OUR SERVICES
Our registration staff will ask you for insurance information at each of your visits. If any changes occur with your insurance and/or employment, please inform the registrar. Your cooperation In giving accurate and complete insurance information will help get your insurance claim processed quickly.
Most bills will be submitted directly to your insurance carrier for processing on your behalf. We will let you know if we are unable to submit claims to your insurance carrier. If this is the case, you will be supplied with all required billing information, but payment will be requested from you at time of service.
PAYMENT OF YOUR BILL
Regardless of your insurance coverage, patients are ultimately responsible for payment of their medical bills. Although we will bill your insurance on your behalf and make every responsible effort to obtain payment from your insurance carrier, if they reject !he claim, or delay payment. we will ask you for payment In full.
Payment of all known deductibles, co-payments, and non-covered services will be requested at the time service is rendered. Patients without Insurance will be asked for payment In full when service is provided unless other payment arrangements are made. We may also request payment of previously unpaid balances.
Do you have questions about your North Country Hospital bill?
We can help. You’ll find answers to some common questions below. If you have any further concerns about billing and/or payments, please do not hesitate to call us.
Is this the only bill I will receive for these medical services?
When you receive a hospital bill for services, the bill includes many costs, facility charges, equipment, supplies, nursing services, and other support personnel. etc. You may expect to receive bills from the physician and/or other providers who supplied medical services.
What other bills should I expect? Can you tell me about them?
Government regulations require most hospital-based physicians and specialists to bill for their services separately from the hospital. You will receive a separate bill from your personal physician, surgeon, or other independent supplier of medical services. Examples: the pathologist for certain lab tests, the anesthesiologist & surgeon or surgery, or your personal physician or a visit.
Why did I receive a bill from North Country Hospital for lab services when I never even visited the hospital?
The North Country Hospital laboratory routinely performs tests on specimens sent from physician offices. Therefore, you may receive a hospital bill for laboratory or services your physician ordered, although you have not been to the hospital yourself.
What is the best way to be certain that my insurance is paying its share of the costs?
The best way is to present your insurance card and all insurance information at the time of registration. The registrar sets up a new amount for each visit to the hospital. This allows your insurance company to track your deductible& and co-payments. If your card Is nor presented and the insurance does not cover these costs, you will be responsible for full payment.
Why didn’t my insurance pay charges for a routine check-up?
Most insurance companies, including Medicare, will not pay for routine physical check-ups. If you have screening tests, such as a chest x-ray, blood sugar tests, PAP smear, PSA, or other similar screening lest, your insurance may not pay. You should contact your insurance carrier if you have questions about your coverage.