The Emergency Department at North Country Hospital is here for your emergency medical needs 24 hours a day, 7 days a week.
If you have medical emergency, please dial 9-1-1.
The following are things you need to know about Emergency Care at North Country Hospital:
- Our goal is to see each patient within minutes of arrival and to complete an evaluation and provide treatment within 30 minutes of arrival. If a critical patient arrives these times might be longer.
- Everyone is treated regardless of their ability to pay.
- Upon arriving to the ED, patients are greeted by registration and they will ask for information such as name, address, family doctor and insurance coverage.
- The registration process will not delay treatment.
- A triage nurse is responsible for evaluating your condition before you are seen by a doctor.
- Arriving here with your medications or a list of your medications is very helpful to the staff.
- You have the right and responsibility to express any concerns you may have to the nurse assigned to you.
- Every patient is important to us, so we are always working toward providing the most advanced, compassionate care in the shortest possible time.
Transfer to Another Hospital
In certain critical conditions a patient may require a higher level of care than we are able to provide. Your doctor may discuss your condition with doctors or specialists at the University of Vermont Medical Center in Burlington, Vermont or Dartmouth Hitchcock Medical Center in Hanover, New Hampshire. We are not limited to these two facilities, but they are the ones that most often receive our critical patients.
Some of the conditions that may necessitate transfer are:
- If the patient is having a heart attack, we treat this condition with the utmost urgency, providing immediate treatment and stabilizing the patient in preparation for transport to one of the hospitals mentioned for emergent cardiac catheterization and further treatment.
- Another condition that may require transport is a Stroke, this condition will also be treated rapidly by quick identification by CT scan and then stabilization and transport if indicated.
- Some trauma patients may also need to be transported for further treatment.
Please understand, we are not able to diagnose or give medical advice over the telephone. If you have questions about a medical condition, please see your physician or come to the Emergency Department.