Understanding Your North Country Hospital Bill
Do you have questions about your North Country Hospital bill? We can help. You’ll find answers to some common questions below. If you have any further concerns about billing and/or payments, please don’t hesitate to call us.
What is the Hospital bill for? Is this my only bill for these medical services, or can I expect to receive others?
When you receive a hospital bill for services, the bill includes many costs: facility charges, equipment, supplies, nursing services, and other support personnel, etc. You may expect to receive bills from the physician and/or other providers who supplied medical services.
What other bills should I expect? Can you tell me about them?
As a result of government regulations, most hospital based physicians and specialists bill for their services separately from the hospital. The separate bill will be from your personal physician, surgeon or other independent supplier of medical services.
The chart below gives examples for medical services that require the attention of a physician who will send a separate bill for payment:
If you have: You will also receive a bill from:
* X-rays taken The radiologist
* Certain lab tests The pathologist
* Surgery The anesthesiologist & surgeon
* Visit by your personal physician Your personal physician
If you have a question regarding a physician’s bill, please call their office.
Why did I receive a bill from North Country Hospital for lab services when I never even visited the hospital?
The North Country Hospital laboratory routinely performs tests on specimens sent from physician offices. Therefore, you may receive a hospital bill for laboratory services that your physician ordered, although you have not been to the hospital yourself
What is the best way to be certain that my insurance is paying its share of these costs?
The best way is to present your insurance card and all insurance information at the time of registration. Usually, a new account is set up for each visit to the hospital. This allows your insurance company to track any deductibles and your co-payments. If your card is not presented and the insurance does not cover these costs as a result, you will be responsible for full payment.