Revised visitor policy as of October 4, 2022

NCH recognizes how important visitors and support persons are for our patients. We appreciate the opportunity to partner with you in taking care of your loved ones.

Visiting hours will be from 8 am to 8pm.

Support person guidelines to keep in mind:

  • All patients, support persons, and employees are required to wear face coverings when in public areas. Patients and support persons are allowed to remove their face coverings when in a private room unless an employee instructs them to put it back on. Face masks (medical or cloth) are recommended. Bandanas, scarves, and face shields are accepted for those who cannot wear a mask. Masks and face shields are available at the entrances.
  • All patients and support persons are encouraged to hand sanitize when entering and exiting our buildings.
  • Support persons with fever, cough, or shortness of breath should seek medical care before visiting.
  • Support persons should think should consider video or audio calls instead of visiting in person if their loved one is vulnerable to severe illness or if their loved one is in airborne or contact precautions.
  • Support persons may eat in the cafeteria.
  • The formal visiting hours are from 8 am to 8 pm.
  • The patient care team will make decisions about end-of-life situations.

Support persons visiting COVID positive patients:

  • Limited to one support person at a time
  • Limited to essential persons such as those helping with patient care
  • Persons at high risk for severe illness are discouraged from visiting
  • Should go directly to the patient room and not go to other places in the building
  • Encouraged to wear PPE: gloves, gowns, and face mask while visiting. Staff will assist as needed.
  • Support persons will be instructed to leave if impeding patient care and in the case of aerosol-generating procedures.

 

Welcome

From the time we greet you at North Country Hospital through the time you are settling back in at home, we will be partners in your well-being. We honor the trust you place in us by building a caring relationship, one that respects your unique needs and preferences. We will listen to you and answer your questions so you can share in the important decisions about your health.

Just like any family we will keep in touch, updating you on your condition and any related information during and after your stay. We take the time to discuss your concerns and care plans.

It’s been our tradition for 100 years to develop life-long relationships with our extended family members throughout our two-county area in the Northeast Kingdom. We are dedicated to bringing the latest medical expertise to our community, keeping your care close to home.

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